The Boring Stuff, Done Right

The only agency that builds complete in-house backend systems and teams for e-commerce without monthly retainers - proven methods created by founders who've been there.

Scale past 100k/month without the headaches

Keep your payment processors happy

100% yours, no monthly agency fees

Built by entrepreneurs who’ve been there

Start Your Backend Transformation

Trusted by 7-Figure Founders.
Proven With 200+ Stores

Trusted by 7-Figure Founders. Proven With 200+ Stores

From sleepless nights and stressful mornings to dominating with bulletproof

systems — here's how they built backends that scale.

From sleepless nights and stressful mornings to dominating with bulletproof

systems - here's how they built backends that scale.

From sleepless nights and stressful mornings to dominating with bulletproof systems — here's how they built backends that scale.

@joepcaminada
@callmebrooky
@bowi_magilse
@anass.b.a
@miguel.beato_
@shivjotd

@joepcaminada
@callmebrooky
@bowi_magilse
@anass.b.a
@miguel.beato_
@shivjotd

Start Your Backend Transformation

Our Services

Choose Your Backend Solution

Systems – Plug & Play CS Infrastructure

Within 24 hours, we install the entire backend infrastructure you or your team can use to manage incoming customer inquiries like a 7-figure operation.

What You Get:

CRM Setup & Integration

Automation Workflows

Response Templates

Team Management Tools

Investment: €350 - €250 (Limited Time)

Start Your Backend Transformation

Systems – Plug & Play CS Infrastructure

Within 24 hours, we install the entire backend infrastructure you or your team can use to manage incoming customer inquiries like a 7-figure operation.

What You Get:

CRM Setup & Integration

Automation Workflows

Response Templates

Team Management Tools

Investment: €350 - €250 (Limited Time)

Start Your Backend Transformation

Recruitment – Your Dream Team Built for You

We source, qualify, and train world-class specialists who fit your brand perfectly. From first interview to full onboarding, every hire is tested for quality and trained to our 7-figure standards.

What You Get:

Pre-qualified e-commerce specialists sourced globally

Culture and brand fit guaranteed

Complete training on YOUR market, policies, and products.

Fast onboarding with 2-week satisfaction guarantee

Select your future A-player

CS Agent

Contact for Quote

Dispute Manager

Supply Chain Manager

Senior Backend Manager

Bundle Offer: Systems + 1 CS Agent

Get the best of both worlds:

Our Plug & Play CS System + a Fully Trained Customer Service Agent, combined into one package that prevents losing profits on your balance sheet and your sanity in the process.

Why This Bundle?

Smart founders know that systems alone aren’t enough.

This bundle gives you both:

The infrastructure that keeps your brand stable

The agent who keeps customers happy and your payment processors alive

Limited Time Offer: €1,000 (Save €250+)

Start Your Backend Transformation

Bundle Offer: Systems + 1 CS Agent

Get the best of both worlds:

Our Plug & Play CS System + a Fully Trained Customer Service Agent, combined into one package that prevents losing profits on your balance sheet and your sanity in the process.

Why This Bundle?

Smart founders know that systems alone aren’t enough.

This bundle gives you both:

The infrastructure that keeps your brand stable

The agent who keeps customers happy and your payment processors alive

Limited Time Offer: €1,000 (Save €250+)

Benefits

How We Engineer Your Success

Most recruitment agencies dump a hire on you and disappear. We stay until they're performing at your standards.

2-Week Intensive Monitoring

Daily performance tracking, interaction audits, and real-time coaching to eliminate weak spots before they become problems.

Custom Integration

Workflows mapped to your specific offers, markets, and policies - not generic training that doesn't fit your business.

Plug-and-Play Setup

Internal comms, SOPs, and systems configured so your new hire integrates seamlessly with your existing operations.

Plug-and-Play Setup

Internal comms, SOPs, and systems configured so your new hire integrates seamlessly with your existing operations.

Daily Performance Reports

You get real-time updates on quality scores, operational gaps, and clear improvement recommendations.

Daily Performance Reports

You get real-time updates on quality scores, operational gaps, and clear improvement recommendations.

About Us

We learned every lesson the hard way...

Lynq & Flow was built by two e-commerce entrepreneurs who've lived the nightmare: payment holds, waking up to hundreds of angry emails, watching Trustpilot fill up with 1-star reviews, and customer service agents turning the inbox into a complete mess. We learned every lesson the hard way and built the backend systems that saved our businesses. Now we build them for you.

Thommy Schonis

Founder of Lynq Agency

Helped 100+ e-commerce brands scale customer service teams, managing €100M+ in revenue. Expert in turning CS into a growth engine.

Elwyn Breeveld

Founder of Flow Solutions

Built multiple 7-figure stores, coached 200+ entrepreneurs, specializes in payment infrastructure and dispute reduction.

We built this because founders were stuck between weak VAs and expensive agencies. We created a third option: a quality in-house backend built for scale.

Start Your Backend Transformation

FAQs

We’ve Got the Answers You’re Looking For

How quickly can you deploy the CS system?

Do I need technical knowledge to use the system?

What if I already have some CS processes in place?

How involved do I need to be during setup?

How do you guarantee quality hires?

What countries do you recruit from?

Can I interview the candidates before hiring?

What happens if the hire doesn't work out during the 2-week guarantee?

Ready to Transform Your Backend?

Get total control over your operations, eliminate chaos, and protect your profits.